Student Care Guarantee
OUR STUDENT CARE GUARANTEE ENSURES THAT YOU HAVE ACCESS TO AN EXTENSIVE RANGE OF SERVICES DEDICATED TO SUPPORTING YOUR HEALTH AND WELLBEING.
Your tutor, usually one of your subject teachers, will be your first point of contact at college. They will provide you with one-to-one care and attention, and will support you in the following ways:
- Talk through any personal or academic support needs
- Discuss your attendance and performance grades
- Refer you to other services in the college
- Help you apply to universities, apprenticeships or jobs
- Provide you with a reference.
Weekly tutorial sessions will help develop your independent study skills, including:
- Revision Tips
- Note Taking
- Time Management
- Reading for Effectiveness.
You will also be given the chance to explore issues such as staying safe online, money management, alcohol and drug awareness, and career pathways.
Your tutor works with a Learning Area Manager who is responsible for your overall progress and welfare during your time here. You will have a number of Progress Review Days during the academic year where you will be able to meet with your tutor to discuss your progression in all subjects and set targets to ensure you achieve your potential.
A dedicated member of the Student Services team will work with you and your tutor to ensure you get the most from your studies. As well as monitoring your progress, attendance, behaviour and attitude to learning, they can also provide advice on things like finance and transport. If there is something they are not able to help you with, they will refer you to an external support provider.
You can also access the following support at college:
- Relate counsellor
- Mental health nurse
- Emotional health and wellbeing worker
- Drop in sessions with No Limits
Student Services is open to all students from 8am – 3.00pm, Monday to Friday, so you can speak to us in person. You can also contact us by phone on 02380 514720 or by email on firstname.lastname@example.org.
SAFEGUARDING & PREVENT
We have put relevant and effective safeguarding practices in place to make sure that our students feel safe and secure both in college and whilst enjoying college-related activities. We also encourage students and staff to talk to a member of our dedicated Safeguarding team about concerns they may have regarding health, safety and welfare. Alternatively, they can raise a concern online, via our intranet.
As someone who struggles with mental health, the Student Services and Health & Wellbeing departments have been a big help to me. They're all extremely approachable and friendly people who love taking the time to really look after you and do whatever they can to help.